Peace of mind

Most Accident Repair Centres will give you a 3 year warranty on repairs carried out on your vehicle. Most vehicle manufactures will give you a 1 year paintwork warranty and a 6 year anti-perforation warranty on a new vehicle.

At George White, we offer a lifetime guarantee on all of our workmanship or for as long as you own the vehicle Only genuine manufacturer parts and materials are used during the repair process conforming to strict manufacturer specifications. We adhere to a strict quality control system to ensure the end result is of an exceptional high standard, once the repair is complete it is subject to a stringent quality check by a senior member of our dedicated team.

George White are members of both the Motor Vehicles Repairer Association (MVRA) and the Vehicle Body Repairers Association (VBRA).

As a member of both these associations, we are bound by the criteria set out by the Office of Fair Trading and we are listed on the OFT website.

Membership of both the MVRA and the VBRA is subject to strict quality checks. Inspectors visit us several times a year to look at all aspects of our Business, including:

  • Administration Procedures
  • Staff Training
  • Repair Quality
  • Repair Methods
  • Customer Service
  • Equipment checks
  • Health & Safety legislation

When choosing a repairer, always ensure that they are members of the MVRA or VBRA.

Insurance claims

If you are unfortunate enough to sustain damage to your vehicle, we can take care of the entire claim and process for you.

FAULT CLAIMS

If you have to make a claim on your car insurance policy Welspray can help you to get your car back on the road as quickly as possible. One call to us with your claim number and we will do the rest for you.

If your car is still roadworthy a member of our team will come out to your home or place of work to estimate the damage to your car.

Our computerised estimating system is approved by all UK insurance companies and has a direct link to them. Using this system and by sending images of the damage we can quickly obtain authority to repair your car.

Arrangements can be made to collect your car and supply you with a courtesy car whilst we repair your vehicle. Once repaired, your car will be delivered back to you fully cleaned inside and out.

If as a result of an accident, your car is un roadworthy, Welspray will recover your car straight away and supply you with a courtesy car (does not include total losses).

NON FAULT CLAIMS

If you have been involved in an accident that was not your fault, we will deal directly with the 3rd party insurance company on your behalf. Together with our accident management partner we will supply you with a like for like replacement car, obtain the repair authority directly from the 3rd party insurer and assist you in claiming back any uninsured losses. All this without even involving your own insurers, keeping your claim history clean and not jeopardizing your no claims bonus.